Below are a selection of things people have been saying about CABT:

"Just to let you know that I finally had a handsome apology from the managing director of customer services himself (!) and a refund payment for £67.00.
Thank you for existing! I would never have got that far without the help of this site."

"many thanks for providing this publicly visible means of getting issues noticed by the provider"

"I was delighted by the quick response in September from BT. Thank you very much."

"Firstly, many thanks for this site - at the most basic level it helps just to be able to off load some of the frustration."

"I came across your site when i googled "complain about BT". It had an impressive effect and I will certainly spread the word about "complainaboutbt.com"."

"Cool site."

"I think your site is brilliant, it is so good to be able to share your problems with people who are suffering in the same way and thus understand how you feel. It`s pretty obvious to me that BT don`t."

"Just discovered the site and love it. Well done for taking the trouble. I want to post a complaint but I am so enraged by BT`s arrogance and incompetence that I need to calm down a bit first - and set aside an appropriate time."

"Thanks for giving me a pressure release valve!!!"

"What a fantastic website! About time somebody did something about BT - even if just to allow people to vent frustration. You should charge 1p for each complaint added, you`d be bigger than Richard Branson. Keep up the good work!"

"Thank you for publishing our complaint on your site. This morning we contacted the Chairman`s office on 0800 023 2067 and believe it or not were answered in seconds by one of the Chairman`s assistants who has promised to look into the matter(Freephone numbers are the only ones we`ll ever use now as the 0845`s rack up phone bills and waste hours of time. Is this deliberate?)Anyway whatever the outcome is we think this is a great site."

"I was so glad to read about you in the Guardian. It`s very stressful to feel alone with BT incompetence and threats of court. This is a great idea and I hope it works. So far the Ombudsman has been useless as has Ofcom."

"Didn`t realise this site existed and was over the moon when I found it!"

"Thank you for providing this website! Whether or not BT will take any notice of anything here or elsewhere remains to be seen. They seem to have little or no regard for their customers, only for their profits however questionably they make them! But all power to your elbow."

"Thanks for your site."

"Thank you for the site. Glad I caught the interview on BBC local radio."

I'm glad that so many people have found the site of use and it seems that BT are actually taking notice once complaints are listed here (indeed, I am copied in to several e-mail daily).

As with all godd things there is, however, a cost. If you would like to support this site, and contribute towards the cost of running it, please donate by clicking the button below.

With your help, this site will always be free to use, and will continue to provide a much valued service to those inflicted with BT!

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Comments and opinions expressed within the complaints listed on this site are those of the site visitors.
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